Q2 Patrol analyzes past login behavior and more to detect high-risk
non-transactional fraud
AUSTIN, Texas--(BUSINESS WIRE)--
Q2
Holdings, Inc. (NYSE:QTWO), a leading provider of secure,
cloud-based digital banking solutions for community-focused financial
institutions, announced today the release of Q2 Patrol, an event-driven
validation product designed to mitigate certain high-risk
non-transactional fraudulent activity.
Q2 Patrol utilizes behavioral machine learning to identify potentially
fraudulent digital banking sessions. It analyzes past login behavior and
device details, including IP addresses, geolocation, device type, time
stamps and more to create a digital footprint for each end user.
“Attempting to identify fraud using a single-layered security approach
is becoming more difficult,” said Bob Michaud, chief security officer at
Q2. “Q2 Patrol’s multi-layered, proactive security monitoring enables
FIs to better understand their customers’ risk levels while empowering
end users to take a bigger role in their account security without
sacrificing convenience.”
The added layer of insight provided by Q2 Patrol delivers a better
digital banking experience by:
-
Requiring end users to further authenticate a digital banking session
if that session is deemed suspect based on abnormal behavioral login
and device detail.
-
Providing regular reporting to FIs for regulatory compliance and risk
reduction.
-
Supplying session details in the user interface to better involve
customers in their own account safety.
Many cases of illegal digital banking activity involve fraudulent
sessions before a transaction even occurs. Q2 Patrol prevents fraudsters
from executing those preliminary actions—such as changes to security
preferences or addresses, updates to user profiles, authorization of
external transfers and changes to alert settings—that serve as
indicators for a potentially fraudulent transaction. Q2 Patrol then
requires the end user to authenticate that action via a token or secure
access code.
Q2 Patrol is a member of the Q2 Secure product suite and works in
conjunction with but separately from Q2 Sentinel—formerly known as Q2
Risk and Fraud Analytics—which identifies fraudulent transactions in
near-real time.
Q2 Patrol is available to all Q2 Platform clients, including those
already utilizing Q2 Sentinel. For more information on Q2, visit www.q2ebanking.com.
About Q2 Holdings, Inc.
Q2 Holdings, Inc. (Q2) is a leading provider of secure,
cloud-based digital banking solutions headquartered in Austin, Texas. Q2
is driven by a culture of partnership and dedication to empowering
community-focused banks and credit unions with digital banking
solutions that help them stand apart, scale smart and grow beyond with
retail and commercial account holders. Q2’s solutions are designed to
deliver a compelling, secure and consistent user experience on any
device and enable customers to improve account holder retention and
to create incremental sales opportunities. To learn more about Q2, visit www.q2ebanking.com.
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Source: Q2 Holdings, Inc.